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What to Expect

Kerrville Urgent Care is a walk-in medical clinic that provides prompt attention to minor injuries and general illnesses. We also strive to be a helpful and convenient community resource for preventive healthcare, including some immunizations and vaccinations and some kinds of physicals.

Kerrville Urgent Care is not a substitute for a hospital ER for many serious or life-threatening conditions. But, for less serious situations, the Kerrville Urgent Care clinic will usually deliver medical attention faster and at less cost.

Following are some tips for your visit to Kerrville Urgent Care:

How long can I expect to wait to be seen?

Because we are a walk-in medical clinic that sees patients without an appointment, wait times will vary. Once you sign in, however, we can text or call you when it is your turn to be seen.

Do you accept health insurance?

Yes. Kerrville Urgent Care accepts most health plans. You can see a list of many insurance plans we accept here. When you arrive, please be prepared to provide your health insurance information, so we can verify your coverage and file a claim for you.

What methods of payment do you accept?

Kerrville Urgent Care accepts Visa, MasterCard, Discover and American Express, as well as cash and personal checks. We expect payment at the time of service, and will collect insurance co-pays then.

Will my medical visit be different than at a traditional medical provider?

Probably not. Medical staff will initially check your vitals and discuss the reason for your visit. If your visit is as a result of illness or injury, any lab tests and/or x-rays required for a diagnosis will be ordered in our on-site facilities. We will discuss the results of these diagnostics with you and make treatment recommendations. If a prescription is needed, we will call it in to the pharmacy of your choice.

If your visit is for preventive healthcare concerns like a physical or immunizations, you may see one of our caring nurses or physician assistants.

What if I require follow-up treatment or care?

Kerrville Urgent Care does not refer patients, but can direct you for appropriate follow up care if you do not have an existing relationship with a primary care physician.